You may have received a notice in your ShopWired account that the price of your package is changing.
What is the price change?
The new price indicated to you within your account will take effect from your next billing period. The new cost for your package will be indicated to you within the notice displayed.
Your new price will be automatically allocated to your next bill and you do not need to take any further action.
Your package will remain the same, and all of the features you currently have access to will remain the same after your next bill.
Why is the price changing?
ShopWired's prices have remained the same since we introduced our new packages on 16th August 2019.
Over the past 3 years, costs have risen significantly and whilst we have absorbed these costs in the past unfortunately as a result of even larger increases over the past 6 months we are unable to carry on doing so.
We have kept the price increase to as low as we can, and by increasing your price we will be able to continue to invest in the platform's functionality, maintain and improve our existing third-party integrations (and build new ones).
Early in 2022 we made a huge investment in platform performance and site speeds, and will continue to do so throughout the rest of this year.
ShopWired also continues to invest in our 'best in class' support team and we continue to be the highest rated ecommerce platform for support and ease of use on review platforms like Trustpilot and G2.com.
How does ShopWired's pricing compare to its competitors?
ShopWired's main competitor is Shopify.
Unlike Shopify, we do not charge transaction fees on the sales that you make and we will continue not to do so.
Shopify's most popular package is £69.95 / month package with an additional 1% transaction fee (unless you use Shopify Payments, which is 0.5% per transaction more expensive than Stripe, the system it is based on).
After our price increase, ShopWired's equivalent Advanced package will cost £69.95 / month but with no transaction fees or inflated fees for using Stripe. We therefore assess our package to be cheaper than Shopify's.
Another UK platform similar to ShopWired are EKM, who also charge more per month (on a like-for-like comparison) than ShopWired.
If you'd like to discuss the price increase in more detail, please email our accounts team at email@example.com who will be happy to help you with any questions that you have.