Create your own ecommerce website and start selling successfully with ShopWired today

Create your own ecommerce website and start selling successfully with ShopWired today

Compare Shopify
vs ShopWired

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Shopify vs ShopWired

A like for like comparison of ShopWired’s Pro package and Shopify’s Basic package.

Monthly cost
£29.95 + VATShopwired$29.95Shopify
Additional fees on customer orders
0%Shopwired2%Shopify
Review rating on TrustPilot for customer support
4.8/5Shopwired1.4/5Shopify
Customer help and support team
Based in the UKShopwiredBased in the USAShopify
Cost of templates/themes for your website
Free of chargeShopwired9 free, 64 paidShopify
Wholesale/trade/business to business features
YesShopwiredNot presentShopify
ShopwiredShopify
Monthly cost£29.95 + VAT$29.95
Additional fees on customer orders0%2.0%
Review rating on TrustPilot for customer support4.9/51.5/5
Customer help and support teamBased in the UKNot based in the UK
Cost of templates/themes for your websiteAll themes free of charge9 free, 64 paid
Wholesale/trade/business to business featuresYesNot present

Why customers are switching from Shopify to ShopWired

Record numbers of Shopify users moved from Shopify to ShopWired in 2020, and the number of customers migrating is increasing month-on-month.

One of the key reasons Shopify customers tell us they're moving to ShopWired is that we're a UK focused platform, built and developed from the UK. Customers like our features that are specific to UK businesses (like our features for VAT), and they like that they can speak to a support team that's based in the UK too.

Another key reason Shopify customers move to ShopWired is the level of support offered by our support team. We put a lot of effort into supporting our customers, whether they're complete novices or experienced ecommerce experts who just need a helping hand from time to time.

  • Most of Shopify’s functionality is included in expensive apps

    Customers moving to ShopWired from Shopify tell us that they are tired of the different apps that you need to pay for to to achieve basic functionality. A lot of the functionality included in Shopify's expensive apps is included in ShopWired's core platform completely free of charge. And 95% of apps available on ShopWired have been built and developed by us.

  • ShopWired is based in the UK

    ShopWired is built, managed and supported from the UK. Customers prefer to use a UK company with a UK support team and most users switching from Shopify to ShopWired tell us this.

  • ShopWired support is rated 4.9/5.0 on TrustPilot

    ShopWired prides itself on the level of support we provide, always striving for perfection. Our ratings on indepdendent review websites like TrustPilot place us as the best rated ecommerce platform in the world.

  • All ShopWired themes are free of charge

    Shopify offers just 9 free themes. Each of the other themes they offer comes at an additional cost of at least £120. All ShopWired’s themes are offered to all our customers free of charge.

  • ShopWired doesn’t charge transaction fees

    Each of Shopify’s plans means that you have to pay an additional transaction fee to Shopify (in addition to the fee you pay to your payment gateway). On Shopify’s Basic plan the transaction fee is 2%. If you use Shopify’s payment gateway you don’t pay a transaction fee, but Shopify’s gateway is just a rebranded version of Stripe. To use Shopify Payments you’ll pay rates from 2.2% +20p, compared with just using Stripe which costs 1.4% +20p when used on ShopWired.

Migration from Shopify to ShopWired is pain free

If you’re currently using Shopify, you may be concerned about how easily you can migrate your store to ShopWired, but you needn’t be.

When considering whether to migrate, it’s important to remember that the ShopWired onboarding team are here to help you as much as you need them to during the process.

We have also built systems to migrate product data, including images, and customer data automatically within just a few minutes. Most of the other data on your Shopify account can be copied across quickly, and then you just need to choose a new ShopWired theme and re-brand it using our online theme editor.

Frequently asked questions

  • What makes ShopWired better than Shopify?

    The main reason customers migrate from Shopify to ShopWired is that we are a UK company, with a platform built and developed in the UK and supported by a UK based support team. We're proud to be British.

  • Shopify is a bigger company, doesn't that mean it's safer to use them?

    Shopify have over 1 million customers, so they're a massive company compared to ShopWired. But we believe bigger isn't always better, in fact we'd say our smaller size (hosting around 10,000 websites in the UK) makes us an ideal choice for any UK company because we value each and every customer that we have.

  • You don't have to pay Shopify a transaction charge if you use their gateway, so is it fair to say they charge transaction fees?

    Shopify charge a transaction fee ontop of the fee you pay to your payment gateway for every sale you make on their store. If you use Shopify's lowest package then the transaction fee is 2.0%. Whilst you don't have to pay this transaction fee if you use the Shopify Payments gateway, this gateway is actually just Stripe but branded as Shopify and is more expensive than Stripe. No matter how you work it out, you'll always pay more to receive a payment from your customers using Shopify than you would with ShopWired.

  • How does Shopify compare on price with ShopWired?

    Shopify's basic package is $29 a month, compared with ShopWired's charge of £29.95 + VAT per month. Looking at the monthly fee alone, Shopify is slightly cheaper. You should however also look at other factors like the cost of any theme you might use (on ShopWired all themes are free), the additional fees you have to pay to process payments from your customers, and Shopify's expensive app charges.

  • Can I use a Shopify theme on ShopWired?

    Unfortunately Shopify themes can't be used on other platforms like ShopWired so instead you'll need to pick a new theme from ShopWired's collection and customise its look and feel. If you want something a little more bespoke please contact us and we can discuss your requirements.

  • Shopify has a POS system, what solution does ShopWired offer?

    ShopWired doesn't provide its own POS system, instead we'd recommend that you use Vend which is one of the largest POS systems in the world. Your ShopWired account can connect seamlessly with Vend to sync products, stock and orders.

  • Will I lose my search engine rankings when my ShopWired website goes live?

    No, there is no reason for you to lose any search engine rankings. If you have a good position in search results then we have some guidance for you to follow when migrating to make sure the process is as smooth as it can be and that your rankings are not disrupted. For more details see here.

  • Will customers who have accounts on my website be able to keep those accounts?

    You can use ShopWired's migration system to copy your customer accounts data across automatically. All the customer information will be preserved but they'll need to use a new password to access their account information. We can place a notification on the account login page giving customers an easy way to create a new password.

  • Will my site load at the same speed it did before?

    Absolutely. In fact many users migrating from Shopify report a slightly quicker download time for their website because of our server locations and overall platform architecture.

Customers selling successfully on ShopWired