The ShopWired Core

The ShopWired Core is at the heart of everything we do, it sits at the centre of our entire service

Security

ShopWired has made security standards our highest priority.

  • Our platform uses round the clock monitoring to prevent attacks and infections.
  • We meet all 6 categories for Level 1 of the PCI DSS standard.
  • Our platform is protected with firewalls and the strictest security protocols.
  • Advanced vulnerability scanning is carried out daily.
  • Our cloud based security protection offered by Amazon Web Services (AWS) allows us to implement a defense in depth strategy to thwart DDos attacks.

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Performance

ShopWired delivers ultra-high performance with an enterprise-grade platform

  • Our platform is hosted on Amazon Web Services (AWS), one of the most scalable and powerful hosting platforms in the world.
  • We have 99.99% uptime guaranteed since our launch in 2013.
  • We offer unlimited bandwidth (visitors) on all our packages, you’ll never see a bandwidth bill from us.
  • Our Content Delivery Network (CDN) ensures your customers can load your website as quickly as possible, wherever they are in the world.
  • You never need to worry about the safety of your data - ShopWired run automatic backups to ensure your data is always safe and sound.

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Support

Our team of ShopWired Experts provide technical support and a world-class customer experience.

  • Our support team is rated 5/5 stars on Trustpilot - rated the best ecommerce platform in the world.
  • We offer an unparalleled response time to all our customers’ support requests, regardless of their package.
  • Our team of Experts are all competent to answer even the most detailed of technical questions about our platform and it’s features.
  • We continually work to improve the ease of use of our platform. We work on the basis that if a customer has to contact us, it’s our fault.

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Shopwired have amazing customer service and will help you in anyway they can Ian Dyke Vape-it UK
Shopwired is an excellent ecommerce platform at an excellent price!. Phil Hotchkiss Hot Covers
Fantastic product, fantastic customer service...what more can I say. Mike Young The Rubber Stamp Gallery
ShopWired - a great decision - 10 times better than the old site. Khush Jabble Kapz.co.uk
After trying different ecommerce sites shopwired by far was the most user friendly site to use. Mark Toy Great White Surf
Great company, with the best customer service. Hakan Hemstrom Herts Hemp
Finally a company that has perfect customer service Theresa Jane Chiles Vin Treasures
The support and instruction from ShopWired has been fantastic Jaime Flintham Noosa Bay Designs
Customer service second to none Colette Wagstaffe The Middleton Collection
A revolutionary advance in website design, maintenance and management Kate Helliwell Neph Aromatics
It's better than Shopify, especially if you're British Mike Rouse Activist Direct
Shopwired is an excellent ecommerce platform at an excellent price!. Phil Hotchkiss Hot Covers
Fantastic product, fantastic customer service...what more can I say. Mike Young The Rubber Stamp Gallery
ShopWired - a great decision - 10 times better than the old site. Khush Jabble Kapz.co.uk
ShopWired is rated 5/5 stars by reviewers on Trustpilot - the best rated ecommerce platform in the world.