We're here to help

Our sales and support teams are available via telephone, email and live chat.
If you have a question or need support please do get in touch.

By Live Chat

We're here from 9.30am till 5.30pm Monday to Friday (extended hours coming soon) to answer your questions by live chat.

Click here to chat now.

By Email

If you'd prefer to contact us by email, please choose one of the email addresses below.

Information info@shopwired.co.uk
Support support@shopwired.co.uk

By Phone

We're here from 9.30am till 5.30pm Monday to Friday to answer your questions by phone.

Call 0330 111 2024

 

IMPORTANT: Phone support is temporarily closing from Monday 16th March. Please read our update about phone support here.

Our Mailing Address

Platform 21 Ltd trading as ShopWired.co.uk
Suite 3, 17 Wren's Court, Lower Queens Street, Birmingham, B72 1RT.

Shopwired have amazing customer service and will help you in anyway they can Ian Dyke Vape-it UK
Shopwired is an excellent ecommerce platform at an excellent price!. Phil Hotchkiss Hot Covers
Fantastic product, fantastic customer service...what more can I say. Mike Young The Rubber Stamp Gallery
ShopWired - a great decision - 10 times better than the old site. Khush Jabble Kapz.co.uk
After trying different ecommerce sites shopwired by far was the most user friendly site to use. Mark Toy Great White Surf
Great company, with the best customer service. Hakan Hemstrom Herts Hemp
Finally a company that has perfect customer service Theresa Jane Chiles Vin Treasures
The support and instruction from ShopWired has been fantastic Jaime Flintham Noosa Bay Designs
Customer service second to none Colette Wagstaffe The Middleton Collection
A revolutionary advance in website design, maintenance and management Kate Helliwell Neph Aromatics
It's better than Shopify, especially if you're British Mike Rouse Activist Direct
Shopwired is an excellent ecommerce platform at an excellent price!. Phil Hotchkiss Hot Covers
Fantastic product, fantastic customer service...what more can I say. Mike Young The Rubber Stamp Gallery
ShopWired - a great decision - 10 times better than the old site. Khush Jabble Kapz.co.uk
ShopWired is rated 5/5 stars by reviewers on Trustpilot - the best rated ecommerce platform in the world.