Create your own ecommerce website and start selling successfully with ShopWired today

Create your ecommerce website on ShopWired today.
Start today with 14 days free

Create your own ecommerce website and start selling successfully with ShopWired today

Create your ecommerce website on ShopWired today.
Start today with 14 days free

Privacy Policy

Last updated: 13th October 2022


ShopWired is a trading name of Platform 21 Limited, a company registered in England & Wales with company number 12507062. Its registered office is at Suite 4, 17 Wrens Court, Lower Queens Street, Birmingham B72 1RT, hereafter referred to as 'ShopWired'.

This privacy policy documents how ShopWired obtains, stores, uses, transfers and protects information that you give when you use this website.

ShopWired is committed to ensuring the privacy of all of our website and platform users, at all times. Any and all information provided directly to ShopWired by you or collected by us through your use of this website, and the various tracking tools (e.g. cookies) that we use to monitor visitor behaviour, is covered by this policy and will be handled in accordance with it at all times.


ShopWired may change this privacy policy from time to time by updating this website page. You should check it regularly to ensure that you are happy with any changes that it contains.

Office of the Information Commissioner

As ShopWired is incorporated in England & Wales, it is registered with the Office of the Information Commissioner. It acts as a Data Processor, in accordance with the definition set out in the GDPR.


When you visit the ShopWired website, if you accept the cookie consent popup on our website your activity will be tracked by both persistent and non-persistent cookies. These cookies (or other similar technologies) may collect your IP address and help to support internet security and authentication.

ShopWired uses both its own cookies and cookies provided by third parties. Third party cookies used on ShopWired include cookies placed by services provided by Google, Bing & Facebook (Meta).

By agreeing for cookies to be used on your visit to the ShopWired website, you agree and consent to receive all cookies that are in use on ShopWired which includes:

- Persistent cookies
- Non-persistent cookies
- Cookies of both types directly created by ShopWired
- Cookies of both types created by third parties

If you would like to revoke consent to the use of cookies detailed instructions on how this can be achieved are available by contacting us by email at

By agreeing for cookies to be used on your visit, you also agree that information contained within those cookies and obtained from them, including your IP address, email address, name and other personal information, can be shared with Google, Bing and Facebook (Meta) for personalisation of ads.


Google has provided detailed information about how it uses the data collected by users of its products, including advertising platforms like Google Ads, which you can read at

Google's policy also provides information about how you can control what personal information that you have provided to Google is shared with its products' users.

ShopWired's website or products do not contain any personalised advertisements from third parties. We therefore do not share your data with third parties for the use of personalised adverts on our website.

Other Personal Information

When you complete a form on our website, we may collect the following information about you:

i) Your Name
ii) Company Name
iii) Telephone Number
iv) Email Address
v) Any postal addresses that you provide

This information will be taken from you at the time that you make contact with us through the contact us page on our website or by email/telephone.

We use this information for the following reasons:

i) Process any orders you make through our platform and providing our service
ii) Improve our products and services
iii) For marketing our products and services to you
iv) For market research

We are committed to ensuring that the data you provide is handled securely and have put in place suitable physical, electronic and managerial processes to safeguard your information.

Links to other websites

You may encounter a link to an external website page whilst visiting our online website or platforms. If the link is to a website that is operated by a third party you should know that we have no control over that website and as such cannot be responsible for the protection and privacy of your data or information you provide whilst visiting the site.

Controlling your information

You may request details of personal information that we hold about you. A small fee may be payable. If you would like a copy of the information held on you please contact us. If you believe that any information we hold about you is incorrect or incomplete then please write to or email us as soon as possible and we will promptly correct any information found to be incorrect.

Other data we hold and store

If you purchase a website from us we will store more information that you provide other than that listed in term 4 above. Please refer to the platform privacy policy, available in your ShopWired account, should you have any concerns about how we handle this data.

Sharing your data within ShopWired

Information collected from you, listed in term (4), will be shared with ShopWired Operations Limited of Suite 4, 17 Wrens Court, Lower Queens Street, Birmingham B72 1RT.