Shopify costs £24/month but add in transaction fees, theme charges and expensive apps and users end up paying much moreHow much does Shopify really cost?
Record numbers of UK businesses moved their Shopify ecommerce websites to ShopWired in 2021, and the number of customers migrating increases every month.
One of the key reasons Shopify customers tell us they're moving to ShopWired is that we're a UK focused platform, built and developed from the UK.
Customers like our features that are specific to UK businesses (like our features for VAT), and they like that they can speak to a support team that's based in the UK too. Shopify receives poor reviews in comparison for the support that it offers.
Another key reason Shopify store owners move to ShopWired is the level of support offered by our support team.
We put a lot of effort into supporting our customers, whether they're complete novices or experienced ecommerce experts who just need a helping hand from time to time.
Whilst the base price of Shopify is low (at £24/month), it comes with many hidden charges such as transaction fees, expensive apps and high costs for themes. The hidden costs of Shopify are examined in more detail in our article, How much does Shopify cost?
It's for these reasons, and many more, that we're consistently rated as the best alternative to Shopify both in the UK and around the world.
Customers moving to ShopWired from Shopify tell us that they are tired of the different apps that you need to pay for to achieve basic functionality.
A lot of the functionality included in Shopify's expensive apps is included in ShopWired's core platform completely free of charge (like a system for shipping rates based on UK postcodes) or the ability to sell gift cards.
The arrangement of the Shopify app store means that you'll need to speak to a different support team for each app that you have (as Shopify doesn't provide support on the 3rd party apps it hosts).
99% of apps available on ShopWired's app store have been built and developed by us.
ShopWired is built, managed and supported from the UK. Customers prefer to use a UK company with a UK support team and most users migrating from Shopify to ShopWired tell us this.
ShopWired prides itself on the level of support we provide, always striving for perfection. Our ratings on indepdendent review websites like TrustPilot and G2.com place us as the best rated ecommerce platform in the UK.
Shopify offers just 9 free themes. Each of the other themes they offer comes at an additional cost of between $150 - $300 each.
All ShopWired’s themes are offered to all our customers free of charge.
Each of Shopify’s plans means that you have to pay an additional transaction fee to Shopify (in addition to the fee you pay to your payment gateway).
On Shopify’s Basic plan, the transaction fee is 2%.
If you use Shopify’s payment gateway you don’t pay a transaction fee, but Shopify’s gateway is just a rebranded version of Stripe. To use Shopify Payments you’ll pay rates from 2.2% +20p (Stripe costs just 1.4% +20p).
For more information on Shopify's transaction fees check out our blog post.
If you’re currently selling online with Shopify, you may be concerned about how easily you can migrate your store to ShopWired, but you needn’t be.
When considering whether to migrate, it’s important to remember that the ShopWired onboarding team are here to help you as much as you need them to during the process.
|£29.95 + VATShopwired||£24.00Shopify|
|Additional fees on customer orders|
|Review rating on TrustPilot for customer support|
|Customer help and support team|
|Based in the UKShopwired||Based in the USAShopify|
|Cost of templates/themes for your website|
|Free of chargeShopwired||9 free, 64 paidShopify|
|Wholesale/trade/business to business features|
|Monthly cost||£29.95 + VAT||£24.00|
|Additional fees on customer orders||0%||2.0%|
|Review rating on TrustPilot for customer support||4.9/5||1.5/5|
|Customer help and support team||Based in the UK||Not based in the UK|
|Cost of templates/themes for your website||All themes free of charge||9 free, 64 paid|
|Wholesale/trade/business to business features||Yes||Not present|
ShopWired's automatic migration tools make migrating your product and customer data from Shopify a breeze. Simply download your data from your Shopify account and upload it straight into ShopWired.